Refund & Return Policy

At VibeNest, we want you to receive your order in good condition and exactly as described. If there is a problem with your order, please contact us and we'll work with you to resolve it.

Damaged or Defective Items

Please inspect your order when you receive it. If your item arrives damaged or defective, contact us at alokk11724@gmail.com as soon as possible.

Please include:

• Your order number

• A description of the issue

• Clear photos or a short video showing the problem

We will review your request and, where appropriate, offer a replacement or refund.

Wrong Item Received

If you receive an item that is different from what you ordered, contact us at alokk11724@gmail.com with your order number and photos of the item received.

After we verify the issue, we will work with you to arrange an appropriate resolution, such as a replacement or refund.

Orders That Do Not Arrive

If your order does not arrive within the estimated delivery period, please contact us at alokk11724@gmail.com with your order number.

We will review the tracking information and work with the shipping provider to determine the status of your order. If the order is confirmed as lost and cannot be delivered, we will work with you on an appropriate resolution, which may include a replacement or refund.

General Returns

At this time, VibeNest does not offer general returns simply because a customer changes their mind or no longer wants the product.

Please review the product description, size information, specifications, shipping information, and other available details before placing an order.

Refunds

If a refund is approved, it will generally be issued to the original payment method.

The time required for the refund to appear in your account may depend on your bank or payment provider.

Contact Us

For questions about an order or a refund request, contact:

Email: alokk11724@gmail.com

Please include your order number so we can assist you more quickly.